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Examples of assignments in which we took on the technology, the administration and the connections in between.
For clients who hand over their delivery chain entirely, we run the whole thing: invoicing, receivables monitoring and the connections to their technical partners for automated provisioning.
Including a self-service environment entirely in the client's brand, so the end user never deals with us.
On behalf of several clients, Integrio built a new TR-069 platform, again turnkey. The platform monitors the modems in the field and flags anomalies as they occur.
Through the link with the CRM platform, end users and network owners can be informed about service disruptions within minutes.
Some clients can no longer see the wood for the trees. Everything is done by hand and takes an enormous amount of time. By combining our Connector Framework with the CRM system, we introduce a way of working that is up to 90% more efficient.
The framework lets us call third-party APIs, for example to retrieve customer information. A simplified front end lets the agent validate the task at hand. One click calls the third party's API. The result can be shared by email, through the API or on screen.
Partners
For the platform and for extra capacity we work with parties who know their trade. That keeps us agile without any loss of quality.
Platform
MaxBill is an international company that has been delivering BSS solutions across various verticals for more than twenty years. Together with MaxBill we have set up a SaaS platform that our clients run on. That gives you a proven billing and CRM foundation without having to invest in licences, administration or upgrades yourself.
Capacity
Integrio has worked with Stoasz for years to fill project management roles, business analysis or development capacity on a temporary basis. That way we scale with whatever a project needs at that moment, instead of a project waiting for whoever happens to be free.
For your questions about customer management, invoicing, receivables monitoring or the customer portal, you have come to the right place. We are here for you 24/7.
